![]() I'm just stubborn enough to want to figure it out. ![]() If the device is still new and under warranty, I'd strongly suggest getting it replaced before the warranty expires. So, if you are getting it and then nothing, I fear you are having a different issue than what I'm dealing with. I'd personally not like to get any more sample points, but suspect I will.įor my Charge3, as soon as I get the smiley face, all is good. I only have two sample points right now, so hard to know if I'm on the right track or not. While fiddley, the procedure is pretty simple, and I'm sure I'm doing it correctly when it doesn't work as well as the one time it does. Both times it came back was after leaving the Charge3 in the charging clip for a while. Even though I never let it get below about 88% (I charge every morning), I saw some weird battery status on the last burp. My current theory is there is something to do with charging. If I were, I'd have replaced it (either with another Charge3 or another brand) by now. The only saving grace is that I'm not losing data while the screen is off. I agree it is frustrating, I never had any issues with m圜harge2. I've had my Charge3 for a bit over four months now and have had the issue twice. Wonder if that is a clue about the SW bug that is causing the problem? The device confirmed my theory as I put it back on the charger for 10 seconds, took it off and battery was suddenly reported as 100%: no way it went from 88% to 100% in 10 seconds of charging. The fitbit had just been on a charger for at least 30 mins just before it came back, so confident it was at 100%. One interesting tidbit is when the display came up, it claimed 88% battery charge which I know was not accurate, I charge daily and it never gets below 90% at the end of a day. Not sure what (if anything) I did different. UPDATE: After trying again on the third morning after the problem occurred, the sequence did work. I'm wondering now if it is a defective device? ![]() I believe I have had one software update since this original issue. I still get all the buzzes and can still sync with my phone, but do display at all. This time after at least a half-dozen tries at your exact sequence above no luck. ![]() Alas about 6 weeks later have the same issue again. ![]()
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